Server issues

#1

I’ve had problems uploading and loading prototypes in the past couple of days. When uploading, I’ve received a few different errors. Here is the most recent one:

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image3104×1974 378 KB

When loading, I just see the orbit animation indefinitely or nothing at all.

#2

Now this

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image744×632 34.9 KB

#3

Loading loading loading

#4

I’ve had general server issues, but the ones above seem specific to a file. Antetype Cloud

#5

Managed to do a re-upload without incident and I can now load it. For some reason this file has been problematic.

#6

sorry to hear that he had so many issues. Is it possible to send us the file via PM?

#7

Here is the file: Dropbox - NF New Premium page 9.zip - Simplify your life

1 Like
#8

This file has once again decided not to load. Maybe if you’re quick you can catch it in action Antetype Cloud

#9

sorry for your trouble with the cloud-upload. We could reproduce it and are working on a fix. Looks like it depends on the time needed to upload, which should not matter … but somehow it does.

#10

When I get the upload failed dialog, I then can’t upload at all until I restart my computer. Just restarting Antetype doesn’t fix it.

#11

Now I’m noticing that file loads on Chrome but not Safari

#12

For us we are able to reproduce the failed upload (depending on the clients network connection) with your file (or one of a similar export-size). But I have no problems uploading other files (I just tried one of our Templates), after the failed upload. A restart of the Mac did not change it for me.

The link you posted here: Server issues - #8 by bendansby does work for me in Safari too (at least it looks ok visually to my developer eyes :nerd_face: )