We use usertesting.com to do usability testing, and I used an Antetype prototype for the first time with it today. Users experienced a problem where the Chrome extension they use to do the tests is hidden by the prototype. My transcript with UT support suggests maybe Antetype is stacking screens or something, covering up the widget? Hopefully they fix it on their end, but maybe you all want to test it as well to see if there’s a quick fix. This really impedes my ability to use Antetype for prototyping. Here are a couple videos showing the problem: https://www.dropbox.com/s/cbzu8pi6lokpojw/UT.zip?dl=0
(12:48:16 AM) Ben Dansby: We ran some tests today with a prototype, and all 3 users experienced the UT widget disappearing while they were doing tasks. Can you help me figure out what is going on?
(12:48:21 AM) *** Beth joined the chat ***
(12:48:23 AM) Beth: HI
(12:48:36 AM) Beth: Oh no I’m sorry for the inconvenience
(12:48:41 AM) Beth: what study is this on?
(12:48:56 AM) Ben Dansby: Standards 1 and Standards 2
(12:49:04 AM) Beth: I’ll take a look
(12:49:05 AM) Beth: One moment please!
(12:49:14 AM) Ben Dansby: Thank you
(12:55:25 AM) Beth: Is your “browse & assign” webpage have an overlay once someone clicks on the “standards & tests” or other buttons?
(12:56:53 AM) Ben Dansby: Not to my knowledge, but I’m using a new prototyping app, so it’s possible that’s what it’s doing in the background?
(12:58:12 AM) Ben Dansby: I didn’t realize UT was affected by what’s on the web page
(12:58:33 AM) Beth: yes, I think it may be an overlay issue. I’m going to let the engineering team know about this bug. In the meantime, you can make it any browser other than chrome, and so people will use our other recorder. It won’t capture the “enhanced metrics” (clickpaths) but it will work