White canvas of death ;-)

#1

Problem: all screens just show plain white

Steps done:

  1. created new document
  2. Done some basic layout
  3. save
  4. quit Antetype
  5. Open Antetype
  6. Open the recently saved file

Hope there is a fix for. Of course I tried rebooting my Mac :stuck_out_tongue:

Update with new features and fixes
#2

:thinking: do the cells appear in the screen-inspector but are missing on the canvas? What happens if you open a Live Preview in a browser? Does it show a blank screen or an error message?

#3

Cells are visible in the inspector. Problem seems to be the webserver. Livepreview doesnā€™t work. It opens the URL http://localhost:0/1/index.html and gets a 404

#4

does a process with the name ā€œbeam.smpā€ show up in the Activity Monitor? (This is our web server).

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image1826Ɨ1346 230 KB

#5

No. Itā€™s not running.

#6

If it cannot start it tries to write to log errors into the file /tmp/antetype_XXXX_log (where XXXX is your short OSX username). If the server wrote something into the file, it should help to find out what went wrong.

Otherwise you can start the server manually in Terminal.app :nerd_face::
(Assuming the Antetype Application is named ā€œAntetype Web.appā€ and is inside the Applications folder)

  • Open Terminal.app
  • copy paste the following line into the Terminal and accept with Return: cd /Applications/Antetype\ Web.app/Contents/Frameworks/AntetypeCore.framework/Resources
  • enter ./start_server.sh $PWD/at_servr_release and accept with return
    if all goes well it shows the following:
Port: 8080
at_webserver_port: 9000
ActualPort 8080
Starting standalone Server on Port 8080

stop the process by hitting control-c.

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image1952Ɨ1002 191 KB

If you see something different, please send us the outputā€¦

#7

Found the problem. It seems that Antetype has a problem with my VPN connection.

./start_server.sh: line 3: /Applications/Antetype/erts-10.2/bin/erlexec: No such file or directory
#8

does it work now? I remember one issue with https://www.proxifier.com/ app. You have to route localhost/127.0.0.1 directly, if not canvas and Live Preview are not workingā€¦

#9

Only if I disconnect the VPN which isnā€™t the ideal solution ^^

#10

which VPN-software do you use?

#11

Since Covid19 itā€™s a native MacOS VPN connection, no additional software.

#12

do you have anything enabled in the Proxies-Tab (System Preferences>Network>ā€¦VPN and then ā€œAdvancedā€¦ā€)? Which kind of VPN do you use? image

#13

Canā€™t find those settings in our VPN connection. But not a big deal to disconnect VPN :slight_smile:

#14

But if there would be a fix, also highly appreciated.

#15

Iā€™ve sent you a private message with a link to our development-version. We now use a different address which might be available, even while VPN is running. If the message did not get through, just ping me.

Cheers,

Felix

#16

the fix is included in the latest update.

Thanks again for reporting the issue!

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